Idyllum Labs’ Privacy Policy

Idyllum Labs OÜ, Jõe 2a, Elva, Estonia, 61505

This privacy policy explains how Idyllum Labs uses the personal data we collect from you when you use our website and software platform (commonly but not exclusively accessed through idyllum.com)


Table of Contents

How do we collect your data?

You directly provide Idyllum Labs with most of the data we collect. We collect data and process data when you:

  • Use or view our website or software platform.
  • Register online or place an order for any of our products or services. Examples of this include but are not limited to signing up for a user account, signing up for our newsletter, paying for a premium subscription to our service.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Contact us using any other means of communication.

What data do we collect?

Idyllum Labs collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)
  • IP addresses
  • Cookie identificator

How will we use your data?

The following table describes the purposes and legal ground of Idyllum Labs’ data collection:

Legal grounds for processing dataPurpose / ActivityTypes of data processedThird Party Data Processors and service providers
Providing a service and fulfilling contractual obligations to customersMaking it possible to contact us via email, contact form, social media, live chatPersonal identification information, Cookie identification, IPHubspot, Facebook, Google, Mailchimp, Digital Ocean
Making it possible to recieve newsletters from Idyllum LabsPersonal identification information, Cookie identificationMailchimp
Enabling the registering and use of an Idyllum Labs accountPersonal identification information, Cookie identification, IPGoogle, Hubspot, Digital Ocean
Enabling the purchase of a Idyllum Labs premium subscriptionPersonal identification information, Cookie identification, IPStripe, Digital Ocean
Legal requirementsKeeping of accounting and financial informationPersonal identification information3-rd party accounting service
Legally required information disclosure to public authoritiesPersonal identification information, Cookie Identification, IP informationGovernment Agencies, Courts, Police
Saving cookie consentCookie IdentificationCIVIC
Legitimate InterestBusiness development and analysisPersonal identification information, Cookie Identification, IP informationGoogle, Hubspot, Databox, Facebook
User ConsentBusiness development and analysisCookie Identification, IP InformationGoogle, Hubspot, Facebook
Development of targeted marketing campaignCookie Identification, IP InformationGoogle, Facebook, Hubspot

Idyllum Labs uses a number of external services to conduct its business. As a result personal data collected by Idyllum Labs is regularly processed by third party data processors. Third party data processors Idyllum Labs works with include but are not limited to: Hubspot, Facebook, Google, Mailchimp, Digital Ocean, Stripe, Databox, Inspectlet, Zone OÜ, Estonian Tax and Customs Board.

What are your data protection rights?

Idyllum Labs would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Idyllum Labs for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Idyllum Labs correct any information you believe is inaccurate. You also have the right to request Idyllum Labs to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Idyllum Labs erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Idyllum Labs restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Idyllum Labs’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Idyllum Labs transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you from receipt of the request. If you would like to exercise any of these rights, please contact us at our email: info@idyllum.com

Or write to us: Idyllum Labs OÜ, Jõe 2a, Elva, Estonia, 61505

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

Essential – Essential cookies are required for the Idyllum Labs website and software platform to function. These cookies are automatically set and enable functionality like keeping you logged in to the website, enabling payment integrations and remembering your cookie preferences. Disabling these cookies manually through your browser’s settings may break the website and software platform.

Functionality - Idyllum Labs uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in.

Analytics - Analytics cookies help us understand how our visitors interact with our website and software platform. A mix of first-party and third-party cookies are used.

Advertising – Idyllum Labs uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Idyllum Labs sometimes shares some limited aspects of this data with third parties for advertising purposes. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

Cookies this website sets

Cookie providerCookie NameTypeDescriptionDocumentation
CIVICCookieControlEssentialA simple cookie that stores your choices regarding non-essential cookies on Idyllum Labs' website and software platform.
Idyllum LabsPHPSESSIDEssentialContains current session ID, required for certain functions like user logins to function. 
Hubspot__hsscAnalyticsKeeps track of sessions in Hubspot Analytics Dashboard. Expires in 30 minutes
Hubspot__hstcAnalytics"The main cookie for tracking visitors. It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session). It expires in 13 months."
HubspothubspotutkAnalytics"This cookie keeps track of a visitor's identity. It is passed to HubSpot on form submission and used when deduplicating contacts. It contains an opaque GUID to represent the current visitor. It expires in 13 months."
Inspectlet__insp_nvAnalyticssession cookie, deleted when visit is over
Inspectlet__insp_padAnalyticssession cookie, deleted when visit is over
Inspectlet__insp_sidAnalyticssession cookie, deleted when visit is over
Inspectlet__insp_slimAnalyticssession cookie, deleted when visit is over
Inspectlet__insp_targlptAnalyticssession cookie, deleted when visit is over
Inspectlet__insp_targlpuAnalyticssession cookie, deleted when visit is over
Inspectlet__insp_uidAnalyticslong-term cookie that contains random ID assigned to visitor
Inspectlet__insp_widAnalyticssession cookie, deleted when visit is over
Google_gatAnalytics & MarketingUsed to throttle request rate.
Google_gaAnalytics & MarketingUsed to distinguish users. (long term)
Google_gidAnalytics & MarketingUsed to distinguish users. (short term)

How to manage cookies

When you Idyllum Labs’ website essential cookies that are required for the website and software to function are automatically set. No other cookies are set unless the user has given consent through the cookie consent form which automatically appears to first-time site visitors.

The user may revoke consent to set non-essential cookies at any time through the cookie consent form, which always remains available to the user through a link on the website and software platform.

Additionally, you can set your browser not to accept any cookies including essential ones. However, some of our website features may not function as a result.

Marketing

Advertising

Idyllum Labs sometimes shares some limited aspects of data collected through our website and web platform with third parties for advertising purposes. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

Email

Idyllum Labs will only send you marketing email if you’ve opted in to receive messages of this nature. If you have opted in we will send you information about products, services, features as well as educational material that we think you might like from both ourselves and selected partner companies.

If you have agreed to receive marketing emails, you may always opt out at a later date.

Privacy policies of other websites

Idyllum Labs’ website and communications contains links to other websites. Our privacy policy applies only to our website and software platform, if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Idyllum Labs keeps its privacy policy under regular review and places any updates on this web page. Updates to this privacy policy will not be separately announced on Idyllum Labs’ website, nor email or using any other communication means. This privacy policy was last updated on 22 May 2020.

How to contact us

If you have any questions about Idyllum Labs’ privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@idyllum.com

Or write to us at: Idyllum Labs OÜ, Jõe 2a, Elva, Estonia, 61505